How to Change SASSA Banking Details for R350

The South African Social Security Agency (SASSA) initiated the R350 relief grant to minimize the serious financial effects of the COVID-19 epidemic on the country’s jobless people and their families. The award intends to offer temporary financial assistance to those not enrolled in any other type of government assistance.

So, you must update your SASSA banking details for R350 to reach the grant on time in your account. With that said, if you’re a SASSA SRD R350 grant authorized beneficiary and would like to update your banking information, this article provides comprehensive, step-by-step guidance on how to do so.

A Clear Understanding

Understanding how to change the SASSA R350 grants payment process is important for beneficiaries. It lets the recipient choose the payment plan that works best for them. If you’re having problems with the existing SASSA payment method, such as payment delays, you can switch to another one. In short, you can increase the likelihood of getting your R350 grant by keeping SASSA informed about your SASSA Banking Details for R350.

It is the responsibility of the SASSA to efficiently disperse social relief funds to qualified recipients by verifying their bank details. According to President Cyril Ramaphosa, the R350 grant will be maintained until 2025 and even increased. Thus, the R350 SRD Grant application process is not over yet.

sassa banking details for r350

Change SASSA R350 Banking Details for R350:

If you’re a recipient of the SASSA SRD R350 Grant and would like to update your bank details, here are 3 ways to follow:

1. Through Website Online

  • Check out the SASSA SRD website.
  • Select the appropriate option if you’re a South African citizen or a person seeking asylum.
  • Find “How do I change my banking details?” and click on it.
  • Type in your ID number and submit it.
  • After this, you’ll get a message against your registered phone number.
  • Now, change your banking information by clicking the link and entering your new information as instructed.
  • Review the data carefully, then submit it.

2. Through Phone Call

  • Contact the SASSA Helpline at 0800 601 011.
  • After selecting the language, choose “SRD Grant Enquiries”.
  • Then, you’ll be given instructions and suggestions to follow.
  • A live SASSA agent will connect with you and ask to change my bank information.
  • Lastly, give the representative your current banking details and ID number.

3. Through SASSA Office

  • For any personal assistance, visit the SASSA local office that is closest to you.

Important Note:

The bank account must belong to you for SASSA to transfer your R350 grant funds; otherwise, they’ll not release the funds. In addition, SASSA is also unable to send money to a mobile number that is not linked to your name, therefore if you have opted to receive your payments by money transfer, confirm that the phone number you’ll be using to receive SMS notifications is registered in your name.

It is also advised that you notify SASSA right away if your banking or personal information changes to prevent delays in grant payments. Accurate banking information must be entered into the SASSA system to stop fraud and guarantee that the right people get their award payments.

Check SASSA SRD R350 Status

After updating your banking details, it is necessary to keep checking the status of your SASSA application. The process is:

sassa banking details for r350

Reasons for Updating SASSA Banking Details for R350:

Your SASSA R350 grant bank details or payment method must be changed for various reasons. These are:

Incorrect Banking Details

Your payment might not be completed properly if the bank account information you provide SASSA is inaccurate. Thus, you must include the accurate branch code, account number, and other relevant data.

Switching Bank

You should update your banking information if you change banks or create a new account to ensure your SASSA R350 grant payments land in the right account.

ATM Card Misplaced or Stolen

If your bank card associated with your SASSA account is lost or stolen, you’ll have to change your payment method to redirect your SASSA grant funds to another account.

Change in Personal Details

If your name or address changes, or if anything else about your personal information changes, you should update your data so that your SASSA grant payments don’t get delayed.

Payment Methods

You may have chosen an inappropriate payment method because there are various SASSA payment options available to you, and you have to decide only one of them to receive your grant.

Tips for Changing Bank Details

Follow the below tips to make your updating bank details process smooth:

  • Navigate the official SASSA site, use a toll-free number, or visit any nearest SASSA office.
  • Keep your essentials like ID number, mobile number, and new bank details updated and ready all the time.
  • Make sure the cell number you’re using is linked to your SASSA application.
  • Verify all updated bank information again before submitting.
  • Sit back and relax; processing takes just 7-10 business days.
  • Keep checking your application status with the SASSA SRD website regularly.
  • Need help? Reach out to the staff at the SASSA Contact Centre.


To sum up, switching or changing your SASSA R350 bank details is an easy task, but there are a few reasons to watch out for. You can receive the financial assistance you require during difficult times by following the instructions provided in this guide to verify that your grant funds are sent to the right account. So, if you want any more assistance, don’t hesitate to contact SASSA customer care.

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